FAQ:

Q: What is Digital Marketing?

A: Digital marketing, also called online marketing, is the promotion of brands to connect with potential customers using the internet and other forms of digital communication. Digital Marketing includes email, social media, web-based advertising, and text and multimedia messages as a marketing channel.

Q: What kind of companies or businesses can use Digital Marketing?

A:
All companies and businesses could utilize Digital Marketing as it is the fastest way to reach your target audience.

Q: How do I know what kind of Digital Marketing my company/business should use?

A: Digital Line Marketing offers a free 30-45 min initial meeting where we get all your company/business details and give you the best Digital Marketing options that best fit your needs.

Q: I’m just starting my business, so where do I start?

A: We offer packages and services for companies/businesses of all sizes and markets. We discuss your goals and ideas, then create the perfect starter package for your business that you can use to grow off and add-on services later as needed.

Q: How does project management benefit me?

A: We offer project management for all of our services and packages. Having a streamlined and cohesive 

digital marketing project that one person manages communicates with you weekly or bi-weekly, and handles all aspects of your project is always a plus for any client.

Q: What are Creative Design Services?

A: Our Creative Design Services offers you an extensive range of services based on your needs logo designs, media design (digital and printed media setup), Social media ads, company rebranding, illustrations, portfolio layouts, event and trade show graphics, and much more.  

Q: Do I own the designs and the files?

A: We provide all working files for our clients once the project is complete. With the client’s approval, we only use the graphics for promotional usage.

Q: What file formats do you provide for my designs?

A: We use multiple design tools to create the perfect end product for our clients and offer many formats (.ai, .psd, .pdf, .jpeg, .png, and more) it’s based on the client’s needs and usage.

Q: How many revisions do I get with my project?

A: We offer three(3) revisions on creative design projects, and anything outside of that will come at a discounted cost. (the size and difficulty of the adjustments will affect the price.) 

Q: Where do you store my files?

A: We store all client files on our dedicated server that’s backed up daily for safety.

Q: Where long are my files stored?

A: We store all client files for a two-year idle period. Before any client files get deleted, we contact the client via email with download links for the files and provide a one-month response window.

Q: What is a digital marketing plan?

A: A digital marketing plan is a document that defines marketing goals to be accomplished within a given time frame so a company can meet a set of business objectives.

Q: What is a digital marketing strategy?

A: Once you have a digital marketing plan, the strategy sets up the means of attack to acquire all the resources needed to accomplish the end goal.

Q: How much does it cost for a website?

A: This is the number one question people ask when needing a website built, but this is not as simple as it may seem because building a successful website is all based on what you want and need because each project is different, and some require more work than others. We offer our free initial meeting to discuss all the project details, and then we can give you a realistic quote.

Q: I need a specific domain name. Can you get it for me?

A: When selecting your domain name, we must ensure someone hasn’t registered the name. If the domain name is registered and available for sale, understand that prices vary depending on the seller.

Q: What is hosting, and why do I need it?

A: Hosting (also known as Web site hosting, Web hosting, and Webhosting) is the business of housing, serving, and maintaining files for one or more websites. A fast connection to the Internet is more important than the computer space provided for Web site files.

Q: I already have a website, but it’s outdated; what can I do?

A: We have plenty of options for updating the current website, transferring information, and setting up a new website.

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